Contact

If you’ve got questions, we’re here to help  The process for new clients If you’re interested in choosing us for your home care services, we can help you through the whole process of getting set up. Our process for new clients is:
  1. Get in touch with us Whether you have a good idea of what kind of care you want or you want to find out about your care options, the first step is talking to us. We’ll talk about your care options and lifestyle goals so we can determine the best possible care for your circumstances. We’re always happy to answer your questions and help you with any concerns you may have. Call us or send us a message and we’ll be happy to help you in any way we can.
  2. In home care assessment Once we know the kind of care you want, we do a free care assessment in your home with your family present if you would like them there. We do this with a registered nurse and our Client Care Manager. The goal is to meet you in person and fully understand your care requirements. We will find out the details of providing care in your home and how we can help you get the most out of life. We also want to find out as much as possible about you, your preferences, and lifestyle so we can find the most suitable caregiver for you.
  3. Care Plan If you choose us to provide your in-home care, the next step is to develop a Care Plan. This will outline your goals and how we will help get you there. The Care Plan does not lock you in to a set period of time and you’re free to leave at any point.

Phone: (03) 8772 2006

Email: oz-mail@ozhealthandcare.com

Address: G20/202 Jells Road, Wheelers Hill, VIC, 3150.

Get in touch

We want to hear your story. Get in touch with us and we can answer any questions you have.
One of our friendly team members will get back to you within the next business day.

Our service area

Our service areas include the entire Melbourne metropolitan area and the Mornington Peninsula. We know how important it is for you to stay in your own home, so we come to you wherever you are in Melbourne. In some cases, we can deliver care outside this area. Please call us to discuss your needs.